HANDYMAN FAQ:
HOME REPAIR IN MOBILE, AL

Basic – Essential Home Care starts at $249/year or $22/month for 2 visits. Plus – Seasonal Home Care starts at $399/year or $35/month for 3 visits. Landlord / Property Manager starts at $599/year or $55/month per qualifying unit for 4 visits, with same-address volume pricing of $539/unit/year for 2–4 units, $509/unit/year for 5–9 units, and a quote for 10 or more units. Monthly plans have a 12-month term. Visits are up to 60 minutes (Basic), up to 90 minutes (Plus), or up to 60 minutes per unit (Landlord / Property Manager), and each includes up to 15 minutes of minor fixes within that time, filter and detector-battery swap labor, and a Digital Maintenance Report. Property and travel adjustments may apply; your final price is confirmed on your quote. Enrollment and payment are not yet available online.

Preventive checks of safely accessible areas come first. Visits last up to 60 minutes (Basic), up to 90 minutes (Plus), or up to 60 minutes per unit (Landlord / Property Manager). Up to 15 minutes of qualifying minor-fix labor is included within that time, plus labor to replace accessible HVAC filters and smoke/CO detector batteries. Examples include tightening hardware, simple adjustments, lubrication, accessible battery replacements and adjustment of existing weatherstripping. Materials cost extra. No fixed task count is promised.

Larger repairs, renovations, painting and drywall, new fixture or appliance installation, full gutter cleaning, licensed-trade work, HVAC servicing, materials, emergencies and turnover repairs are separately reviewed. There are no shopping trips during membership visits. We stop at your plan's visit time limit, document unfinished items and offer a separate estimate. These checks are not a comprehensive home inspection, certification or guarantee.

The proposed 12-month service period starts on the first completed visit. We offer the first appointment within 14 days of purchase and ask you to arrange it within 30 days. We follow up on inactive accounts; 60 days of inactivity does not automatically start the term or forfeit payment.

Basic visits are about six months apart, Plus about four months apart and Landlord about three months apart, with reasonable scheduling flexibility. Two-hour arrival windows and appointment reminders are proposed. Priority consideration is subject to availability and does not guarantee emergency service or a particular arrival time.

Unused visits expire at the end of the service year, except where The Maintenance Man cannot fulfill a visit despite reasonable scheduling efforts. Company-caused failures receive an appropriate extension, reschedule or refund. Unused minutes do not accumulate.

Annual plans are paid upfront and monthly plans are billed monthly with a 12-month term. Manual renewal is proposed, with a reminder about 30 days before expiry and no automatic renewal charge. Upgrades require an approved adjusted quote, count completed visits toward the new plan and keep the original expiry. Downgrades occur at renewal. One eligible property transfer per year may be approved without an administration fee, subject to eligibility and pricing adjustments.

The first two changes per scheduled visit with at least 24 hours notice are free. Additional timely changes may cost $25; changes with less than 24 hours notice may cost $35. If a technician arrives without authorized property access, a $50 fee may apply. One fee applies per event, with reasonable exceptions. Company-caused changes carry no penalty or lost visit. No meaningful service means a visit is not automatically deducted.

An authorized adult age 18 or older must be present and available at occupied properties. Vacant rentals may be visited with written owner or manager permission and verified lawful access. Landlords and managers arrange tenant notice. Unsafe or inaccessible work is documented and reviewed fairly.

Basic includes 10% off eligible separately quoted Maintenance Man repair labor; Plus and Landlord include 15% while membership is active. Plan discounts apply to eligible repair labor only and exclude materials and punch-list packages. An annual membership discount of 10% is proposed for active-duty military, veterans, widows and widowers. For multiple units at the same address, Landlord / Property Manager same-address volume pricing applies. Discounts do not stack with each other or with same-address volume pricing. Eligibility and the exact discount base must be approved and disclosed before purchase.

A verified eligible referral resulting in a new independent customer’s first paid annual membership may earn $25 toward future eligible separate repair labor after the initial refund period. No self-referrals, duplicate accounts or commonly controlled property purchases. Apply the active repair labor discount first, then authorized credits up to $50 per invoice, never below zero labor balance. No cash, transfer, materials, travel or membership-fee use. Proposed 12-month expiry and final credit terms await legal review.

Qualifying membership minor fixes: 30 days from completion. Eligible separately purchased repairs: 90 days. Initial claim review is free. Timely reported claims remain reviewable after expiry. Covered corrections carry no additional customer labor charge or visit deduction. Corrected work stays covered until the later of original expiry or 30 days after correction. Final lawful exclusions and statutory rights will appear in the approved agreement.

The proposal is a full refund within 7 days of purchase if no visit has occurred; after that, a $25 administration deduction where applicable; after completed visits, $125 per visit plus $25 administration, capped at membership payment. Company inability to provide service receives a fair remedy without administration penalty. Travel/property adjustment refunds, required notices, taxes and protected cancellation rights still require review. This is a proposal, not the final purchase agreement.

A Digital Maintenance Report is proposed within 24 hours of each completed visit, subject to documented exceptions, showing findings, accessible areas checked, qualifying fixes, relevant photos and recommended separately quoted repairs. Unchecked or inaccessible areas are recorded.

Examples include ceiling fans, interior door hardware, closet shelving or organizers, blinds or curtain rods, mirrors or bath accessories, and cabinet knobs or pulls. We confirm each item, qualified subcontractor costs and customer price. Ceiling fans and other licensed electrical work are referred to Dream Builders of Mobile, LLC, a separate company with licensed electricians.

Yes: customer-supplied, company-supplied or mixed materials can be requested. Send product links, model numbers and photos beforehand. A qualified technician assesses suitability. Customer-purchased product selection, defects and returns remain the customer’s responsibility; the business remains responsible for workmanship and legal obligations.

Materials and any sourcing charges must be stated in the quote. Incorrect, missing or incompatible customer items may require a separately approved rescheduling or return-trip charge, never an undisclosed fee. Any sourcing, return-trip and workmanship terms applying to your job are stated in your written quote before acceptance.

Additional work requires a separate estimate and written approval. No extra items are automatically included. Customer acceptance of the specific written scope and price is required before scheduling or work.

The Maintenance Man is a service of Dream Builders Construction Services, LLC, focused on preventive maintenance memberships, qualifying minor fixes and individually approved punch-list installations. We do not perform licensed electrical, plumbing or HVAC work. When a request or maintenance check finds work that needs a licensed trade, or a project involves major construction or roofing, we refer it to Dream Builders of Mobile, LLC (www.dreambuildersofmobile.com), a separate company with licensed electricians, plumbers and HVAC technicians.

No. Drywall, painting, major repairs or renovations, new fixtures or appliances, full gutter cleaning or repairs, licensed plumbing/electrical work, HVAC servicing/repairs, replacement materials, emergencies, after-hours work and additional labor or visits are excluded from membership visits. Separate scope and routing review is required.

These are not offered as online assessment packages. Contact us to discuss your project. We confirm scope, safe access, appropriate qualified professionals, pricing and the responsible business before accepting work.

Ask the office for current credentials and insurance documentation applicable to your requested work before accepting an estimate.

You may request a quote here. Payments, enrollment and appointment booking are not offered online.

We serve Mobile County and the Eastern Shore of Baldwin County, including Mobile, Saraland, Semmes, Theodore, Tillmans Corner, Daphne, Spanish Fort and Fairhope. Contact us to confirm availability for your address. Appointment timing and any travel charges are confirmed directly.

Yes. Work requires written authorization from the owner or property manager and lawful access. Owners and managers arrange any required tenant notice before an appointment is agreed.

Quote availability and any assessment or travel charge are confirmed before an appointment is agreed.

Membership visits receive a Digital Maintenance Report. Punch-list projects receive a completion summary. Scope, customer approvals and additional work are documented.